Free Standard Shipping on Orders $99.95+ and Free Rural Shipping on Orders $109.95+
Free Standard Shipping on Orders $99.95+ and Free Rural Shipping on Orders $109.95+
No, but creating an account lets you reorder easily, track orders, manage addresses, and view reward points.
Yes. If you're logged in, you can reorder past purchases from your account dashboard.
Yes. You can set up automatic deliveries on your schedule. Subscriptions are flexible and can be changed or paused anytime.
Absolutely. Subscriptions are optional.
Yes. We supply only genuine contact lenses from trusted manufacturers and distributors.
Yes. Our exclusive brands are made to the same medical standards and designed for all-day comfort. Many customers switch and never go back.
Yes. They are identical genuine products.
Let us know and we'll replace the lens or refund the affected item.
Yes. If you're not happy with your lenses, contact us and we'll work with you to replace or refund.
Over 90% of orders arrive the next working day.
Most orders dispatch the same day if placed before the daily cut-off and stock is available.
We'll contact you promptly with expected timing or alternative options. You can choose to wait, switch, or cancel.
Urban orders from NZ$ 99.95+ get free shipping. Rural orders from NZ$109.95+ get free shipping.
Yes. We ship throughout New Zealand and Australia.
Yes. Tracking is emailed once your order is dispatched.
We use NZ Post.
Yes. We focus on fair everyday pricing, with excellent value on our house brands.
We buy in bulk, source from multiple channels, and operate efficiently.
Yes. Minimum order values may apply.
Yes. You automatically earn reward points on every order.
Once you reach the minimum threshold, points can be redeemed for discounts.
Yes. Points expire after 12 months if not redeemed.
Yes. You can call, email, or message us and speak with a real human.
Monday to Friday, business hours.
Use the "Lost your password" link on the login page.
You can update it inside your account once logged in.
Yes. All orders and customer data are processed through secure, encrypted systems.
